In many instances, you should receive an email from us within minutes. However, certain applications may require a few days to process. If your application falls into this category, you can anticipate an email from us within 72 hours of submission, outlining your next steps.
Please remember to check your email's junk mail folder for any correspondence, as certain spam filters could potentially block automated emails from our system.
You will receive an email notification once your eTA is approved. The approval email will contain your assigned eTA number.
note: Entering an incorrect passport number could prevent you from boarding your flight to Canada. You might only discover the mistake at the airport. In such a case, you will need to submit a new eTA application. Depending on your circumstances, obtaining an eTA at the last minute might not be possible.
Your eTA will be associated with the passport you used during the application process. It is necessary to present this passport during your check-in for the flight to Canada; there is no need to print any special documents.
Airline personnel will scan your passport to verify the validity of your eTA. If you do not possess a valid eTA, you will be unable to board your flight.